Question 1

What does the name Mizanplus mean?

Accepted Answer

Mizanplus takes its name from "mise en place," a French culinary term for preparing and organizing every ingredient before cooking begins in a professional kitchen. We run our business the same way: we prepare most of each dish's components in advance and ship them to our restaurants, where meals are freshly finished to order before they reach our customers. Bringing this culture of preparation and order into our business model makes our restaurants' work easier and lets us offer many different cuisines under one roof at affordable prices.

Question 2

What sets Mizanplus apart from other food brands?

Accepted Answer

Mizanplus isn't a single kitchen brand; it's an ecosystem that brings dozens of different flavors together under one roof. Guided by the idea of "Every flavor a brand, every brand Mizanplus," we offer something for every taste, from healthy bowls and crispy chicken to home-style dishes and manti (Turkish dumplings). By combining high quality, hygiene, and variety, we give customers many different cuisines from a single address. And because we focus solely on delivery, we can give our customers the best delivery experience possible.

Question 3

Where are Mizanplus locations, and which cities do you serve?

Accepted Answer

From more than 45 locations in 9 cities across Türkiye, led by Istanbul, Ankara, Izmir, Kocaeli, Sakarya, and Kırklareli, we serve millions of customers, and our fast-growing family reaches more places every day.

Question 4

How do the Mizanplus brands differ from one another?

Accepted Answer

Each Mizanplus brand offers its own culinary journey. Bowl Kase stands out with healthy, filling bowls; Crunchy Chickens is a favorite with crispy chicken lovers; and Dolu Dolu Mantı serves the real taste of hand-rolled manti. Sevgi Lokantası brings the warmth of home cooking, while Çorba Molası serves the soups no Turkish table is complete without. Each brand specializes in its own category, creating options for every mood and every moment.

Question 5

Where can I order from Mizanplus?

Accepted Answer

You can order through GetirYemek, Yemeksepeti, Trendyol Yemek, and Migros Yemek. Just choose the location nearest you and order from any Mizanplus brand.

Question 6

How do you make sure your ingredients are fresh?

Accepted Answer

Our ingredients come from trusted suppliers that are audited regularly, and cold-chain logistics keep them fresh and wholesome all the way to our kitchens. Our expert teams put every product through quality control and prepare it to hygiene standards, so every dish that reaches you is fresh and safe.

Question 7

Where do you prepare your meals?

Accepted Answer

All of our meals are prepared in professional kitchens that are hygiene-certified and regularly inspected. In these modern, fully equipped kitchens, our expert chefs and trained staff strictly follow hygiene rules, so every dish is made under safe conditions. Our central production facility is certified to ISO 22000:2018 (food safety management) and ISO 9001:2015 (quality management).

Question 8

What hygiene standards do your kitchens follow?

Accepted Answer

In our kitchens, every meal is portioned hands-free and sealed in hygienic, heat-resistant containers. Ingredients are protected by the cold chain, and our kitchens are disinfected regularly throughout preparation. Our expert teams also run quality-control checks on every dish before it reaches the customer. That way, your order stays fresh, safe, and hygienic from the moment it leaves the kitchen until it reaches you.

Question 9

How does your staff follow hygiene rules?

Accepted Answer

Our team strictly follows hygiene rules in the kitchen and throughout packing. Staff work in hairnets, masks, and gloves, receive regular hygiene training, and are monitored continuously. This keeps every meal protected from our kitchen to your door.

Question 10

What is your packaging made of, and is it leak-proof?

Accepted Answer

Our packaging is made from safe, BPA-free materials suitable for food contact. Every container is sealed with a leak-proof lid, so even soups and saucy dishes arrive without spilling.

Question 11

How do you keep packing hygienic and safe?

Accepted Answer

Once portioned, our meals are sealed hands-free in hygienic containers. Lids are closed leak-tight and secured with a safety seal. We also use MAP (modified atmosphere packaging) technology, which preserves freshness and prevents spoilage. Every order gets a final check before it goes out for delivery, so it reaches you safely.

Question 12

Is your packaging eco-friendly?

Accepted Answer

Our packaging is made from food-safe, environmentally conscious materials. We keep plastic to a minimum and choose kraft and other eco-friendly alternatives wherever possible. Every package we use is chosen to be safe for you and gentle on the environment.

Question 13

What is MAP packaging, and how does it keep my food fresh?

Accepted Answer

MAP (modified atmosphere packaging) is a special packaging method that keeps food fresh longer without added preservatives. The air inside the package is adjusted to slow spoilage, so your meal arrives safely, with the flavor and freshness it had when it was first prepared.

Question 14

How can I contact you or file a complaint?

Accepted Answer

You can reach us through our website or social media accounts, by emailing info@mizanpluskitchens.com, or by calling our call center at 0850 532 8778. Every complaint, suggestion, and thank-you matters to us, and we'll get back to you as soon as possible.

Every Flavor a Brand
Every Brand Mizanplus

A Bigger Table, a Growing Family

Our Brands

Çorba Molası

Sevgi Lokantası

Crunchy Chickens

Dolu Dolu Mantı

Dolu Dolu Tavuk

Bowl Kase

Turkish Bowl

Journey of Flavor

Menu Development

Sourcing & Logistics

Made to Order

Fast Delivery

Our Food Safety Policy

Hands-Free Portioning

Quality Control

Hygienic Packaging

Safe Delivery

Flavors of the Month

Our Journey from Kitchen to Table

Frequently Asked Questions

What does the name Mizanplus mean?

What sets Mizanplus apart from other food brands?

Where are Mizanplus locations, and which cities do you serve?

How do the Mizanplus brands differ from one another?

Where can I order from Mizanplus?

How do you make sure your ingredients are fresh?

Where do you prepare your meals?

What hygiene standards do your kitchens follow?

How does your staff follow hygiene rules?

What is your packaging made of, and is it leak-proof?

How do you keep packing hygienic and safe?

Is your packaging eco-friendly?

What is MAP packaging, and how does it keep my food fresh?

How can I contact you or file a complaint?

Be the First to Hear What's New

OUR BRAND FAMILY

Every Flavor a Brand Every Brand Mizanplus

A Bigger Table, a Growing Family

Our Brands

Çorba Molası

Sevgi Lokantası

Crunchy Chickens

Dolu Dolu Mantı

Dolu Dolu Tavuk

Bowl Kase

Turkish Bowl

Journey of Flavor

Menu Development

Sourcing & Logistics

Made to Order

Fast Delivery

Our Food Safety Policy

Hands-Free Portioning

Quality Control

Hygienic Packaging

Safe Delivery

Flavors of the Month

Our Journey from Kitchen to Table

Frequently Asked Questions

What does the name Mizanplus mean?

What sets Mizanplus apart from other food brands?

Where are Mizanplus locations, and which cities do you serve?

How do the Mizanplus brands differ from one another?

Where can I order from Mizanplus?

How do you make sure your ingredients are fresh?

Where do you prepare your meals?

What hygiene standards do your kitchens follow?

How does your staff follow hygiene rules?

What is your packaging made of, and is it leak-proof?

How do you keep packing hygienic and safe?

Is your packaging eco-friendly?

What is MAP packaging, and how does it keep my food fresh?

How can I contact you or file a complaint?

Be the First to Hear What's New

OUR BRAND FAMILY

Every Flavor a Brand
Every Brand Mizanplus